Epos Now FAQ's
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      1. Yoello Support Centre
      2. Order & Pay - Common FAQs
      3. Epos Now FAQ's

      How can I close my Web Orders on my Epos Now till?

      This guide will show you how to close your zero balance web orders that have been completed.

      How to close Web Orders on your Till:

      1. Select menu selector to open the menu on the till (in the top left-hand cover of the screen)
      2. Select 'Admin'
      3. Select 'Close Till'
      4. In the 'Checklist' section of the screen, you will see a warning that you have 'zero balance web orders' that are still open.
        1. Select 'Close' on your zero balance web orders
        2. checklist highlight
      5. A popup message will appear, select 'CLOSE ORDERS'
        1. CLOSE ORDERS
        2. You may have to repeat this a few times if you have a lot of orders still open.
      6. Then you can continue with your normal end-of-day till closure process.

       

      Need help? If you don't have the option to close 'Zero Balance Web Orders' on your end of day till closure, please contact support@yoello.com to let us know.

       

       

      Contact Us

      If you need help with closing web orders on your till, please contact one of the Yoello Support team members.

      Email: 
      Phone: 0330 818 0264
      WhatsApp: 07360 542 602
      Submit a support query: Contact us