FAQ
Go to yoello.com
Common FAQs
Merchant Dashboard
Getting started
Merchant & venue details
Payments
Managing your products and menus
Managing your settings
QR code and URL
Managing Orders
Reporting
Epos Now menu management
Common FAQs
Signing up your business
Your Yoello platform
Venue & account settings
Managing Orders
Managing my menu & items
Payments
Epos Now FAQ's
Ways to boost your revenue with Yoello
Yoello Quick Tips
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FAQ
Common FAQs
Merchant Dashboard
Getting started
Merchant & venue details
Payments
Managing your products and menus
Managing your settings
QR code and URL
Managing Orders
Reporting
Epos Now menu management
Common FAQs
Signing up your business
Your Yoello platform
Venue & account settings
Managing Orders
Managing my menu & items
Payments
Epos Now FAQ's
Ways to boost your revenue with Yoello
Yoello Quick Tips
Common FAQs
Common questions and answers for all merchants and partners
Signing up your business
How do I sign up?
Your Yoello platform
How can I embed my Yoello URL into my website?
Why is my venue showing as closed?
How do customers access my Yoello platform?
Why can’t customers place orders towards the end of the day?
Venue & account settings
Why can’t I access any tabs on the merchant dashboard?
How do I change the email used for my login/ add a login?
I’ve forgotten my merchant dashboard password
What is the service charge?
Managing Orders
What does a rejected order look like for a customer?
Managing my menu & items
My menu isn’t showing up on my Yoello platform
Epos Now: Why are some areas ‘greyed out’ on my dashboard?
Payments
Do you charge transaction fees?
When will I receive payouts from Yoello?
I accidentally selected the wrong information when setting up my payments
Epos Now FAQ's
Epos Now: my dockets / tickets aren't printing
Watch our Epos Now Order and Pay set up video
How do I accept orders on my Epos Now till?
Checkbox for 'sell on web' is not displaying on my Epos Now back office
The delivery/service charge is not showing on our till but is visible on our order reports from Yoello
Epos Now: How do I decline/void an order?
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