How do I find my Welcome Email for Order & Pay?

Haven't received your Welcome Email? Please read below👇

If you have recently signed up for Order & Pay, but haven't received the Welcome Email, you are more than likely looking at the incorrect email address. 

Not to worry! To locate the correct email address, please follow the below instructions:

  1. Log in to your Epos Now Backoffice (
  2. Once logged in, go to the top right-hand side of the screen, and go to 'Profile'. 
  3. Once you have clicked into the Profile Section, you will be able to see 'Registration Email'.  This will be the email address that received the Welcome Email. 
  4. Search for the Welcome Email in the correct inbox. It will be titled 'Welcome to Order & Pay', and will look like this 👇

Contact Us

If you need help with any of your Order & Pay setup, please contact the Epos Now Support team.

Contact Number: 0800 2 945 945
Submit a support query: Submit a Support Request