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Yoello Support Centre

Order & Pay - Merchant Dashboard FAQs

Order & Pay - Merchant Dashboard FAQs

How to navigate the merchant dashboard to manage your Order and Pay platform.

Getting started

Share your Yoello menu link far and wide online!

How to Reset your Yoello Password

How do I get set up and when can I go live?

Watch our Epos Now merchant dashboard set up video

Setting up your Payments with Stripe

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Merchant & venue details

How do I find my Welcome Email for Order & Pay?

Updating your merchant and venue details

Payments

Setting up your payments

How do I update my bank account details in Stripe?

Managing your products and menus

How do I enable Timed Menus?

How can I control my stock?

How do I set up a menu?

How do I create and manage subcategories?

Managing your settings

Can I have some menu items available for table service but others available only for collection or delivery?

Delivery Fee Settings

Pop-up Alerts/Messaging Settings

How do I manage tips/gratuity settings?

Setting your trading times

Manage your venue settings

Updating your Order Settings

Setting up venue / table areas

Updating your logo and profile image

Add external link buttons to your profile

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Sales taxes

How do I set up my taxes on the dashboard?

QR code and URL

Setting up your venue URL & QR code

How can I embed my Yoello URL into my website?

Managing Orders

How do I find details of finished and historic orders?

How to perform refunds

Reporting

What reports are available to me in the dashboard?

Discounts

Epos Now: How to set up Discount codes on the Order and Pay dashboard

How can I set up a discount code?

User Management

User Permissions on your Merchant Dashboard