What does a rejected order look like for a customer?

If your customer's order is rejected, they will receive a text confirming that it can’t be fulfilled. The customer will not be charged and the SMS will advise they speak to a member of your staff at the venue.


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Contact Us

If you need help with any of your Order & Pay setup, please contact the Epos Now Support team.

Contact Number: 0800 2 945 945
Submit a support query: Submit a Support Request