What is the service charge?

The service charge covers the transaction fees as set by stripe. Depending on where you are located in the world there are different charges. There is a % charge per transaction along with a fixed rate. To find out what rate you are on please contact our support team on support@yoello.com.


The 'venue settings' tab in your merchant dashboard allows you to pass the transaction fees on to your customers, or any other amount you wish to charge on top of each order - for example a fixed service charge of 12.5%.


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