Stripe is our payment provider. However, with the introduction of Open Banking payments are completed via bank transfer.
You can see a record of your pay-outs from the ‘Payments’ tab on your merchant dashboard. Payments are made 2 working days after the transaction has been placed.
E.g. If a customer places an order on Monday, this will be received into your bank account by the Wednesday. Please see below for an example schedule:
|Day Yoello Order Placed and Transaction Made||Expected Stripe Pay-out|
For Open Banking, your pay-outs will be instant and will be available via your bank account/statements. All transactions will come under the name Yoello.
E.g. If a customer places an order and decides to pay via Open Banking, you will receive a pay-out directly to your bank instantly
If you require any further support with Open Banking, please contact us on firstname.lastname@example.org or on the below relevant phone number.
GBR/IRL: +44 330 818 0264
USA/CAN: +1 (202) 773-4065
AUS/NZL: +61 (02) 6169 1532