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Stripe is our payment provider. However, with the introduction of Open Banking payments are completed via bank transfer.
You can see a record of your pay-outs from the ‘Payments’ tab on your merchant dashboard. Payments are made 2 working days after the transaction has been placed.
E.g. If a customer places an order on Monday, this will be received into your bank account by the Wednesday. Please see below for an example schedule:
| Day Yoello Order Placed and Transaction Made | Expected Stripe Pay-out |
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| Saturday | Wednesday |
| Sunday | Wednesday |
For Open Banking, your pay-outs will be instant and will be available via your bank account/statements. All transactions will come under the name Yoello.
E.g. If a customer places an order and decides to pay via Open Banking, you will receive a pay-out directly to your bank instantly
Contact Us
If you need help with any of your Order & Pay setup, please contact the Epos Now Support team.
Contact Number: 0800 2 945 945
Submit a support query: Submit a Support Request