Why can’t I access any tabs on the merchant dashboard?

When you first log in to the dashboard you must complete the details tab in order to be granted access to the rest of the dashboard - don’t forget to set your ‘Venue Time Zone’

‘Merchant details’ refers to your personal name and contact details, in case we need to reach you - These will not be visible to the customer. ‘Venue details’ are visible to the customer and you can edit your venue name and add a description etc.

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Contact Us

If you need help with any of your Order & Pay setup, please contact the Epos Now Support team.

Contact Number: 0800 2 945 945
Submit a support query: Submit a Support Request