How do I change the email used for my login/add a login?

User Management now allows for existing users to add additional users to have access to your Merchant Dashboard

Add Additional Users

To add additional users, please access your merchant dashboard, Go to User Management on the dashboard > Click ''Invite New Users" > Enter the relevant Email Address > Click "Add" > Choose the permissions you would like the new user to have > Click "Send Invitations". This will trigger an automated email to the new user.

Please refer to our FAQ here for more information in regards to User Management.

Change Email Address

This can be achieved by using the above method or by contacting the support team on the following email address:

If you require any further support with changes to user permissions, please contact us on, submit your query on this support contact form, or on the below phone numbers.

GBR/IRL:  +44 330 818 0264
+1 (202) 773-4065
+61 (02) 6169 1532